ITIL 4 Managing Professional Create, Deliver and Support
ITIL 4 Managing Professional Create, Deliver and Support
  • Išparduota
This guide covers 'core' service management activities and focusses on the integration of different value streams and activities to create, deliver and support IT- enabled products and services whilst also covering supporting practices, methods and tools. ITIL 4 Managing Professional: Create, Deliver and Support will: (i) enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market; (ii) cover service perfo…
  • Leidėjas:
  • Metai: 2020
  • Puslapiai: 160
  • ISBN-10: 0113316321
  • ISBN-13: 9780113316328
  • Formatas: 21.4 x 27.9 x 1 cm, minkšti viršeliai
  • Kalba: Anglų

ITIL 4 Managing Professional Create, Deliver and Support (el. knyga) (skaityta knyga) | knygos.lt

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This guide covers 'core' service management activities and focusses on the integration of different value streams and activities to create, deliver and support IT- enabled products and services whilst also covering supporting practices, methods and tools. ITIL 4 Managing Professional: Create, Deliver and Support will: (i) enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market; (ii) cover service performance and will give practitioners an understanding of service quality and improvement methods; (iii) act as a reference guide that practitioners can use in their work, further studies and professional development.

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  • Autorius: AXELOS
  • Leidėjas:
  • Metai: 2020
  • Puslapiai: 160
  • ISBN-10: 0113316321
  • ISBN-13: 9780113316328
  • Formatas: 21.4 x 27.9 x 1 cm, minkšti viršeliai
  • Kalba: Anglų

This guide covers 'core' service management activities and focusses on the integration of different value streams and activities to create, deliver and support IT- enabled products and services whilst also covering supporting practices, methods and tools. ITIL 4 Managing Professional: Create, Deliver and Support will: (i) enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market; (ii) cover service performance and will give practitioners an understanding of service quality and improvement methods; (iii) act as a reference guide that practitioners can use in their work, further studies and professional development.

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